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Terms & Conditions

How to Buy from Infideals
It is easy to purchase items from us, just add the items you wish to buy to your shopping basket and then proceed to checkout. At the checkout you will need to enter your address details and then select which service you would like (1st class or standard parcel for UK buyers, the price is listed beside the service option). Your total price will then be calculated and you can confirm the order. If there are any problems you can simply go back and correct them before confirming.
 
Postage and Packaging
We send all of our smaller items in a padded envelope (jiffy bag) for security in transit. Our larger items are bubble-wrapped, boxed and wrapped.
Please allow up to 14 days for delivery in the UK and 28 days for delivery overseas.
It is our policy to keep postal prices as low as possible and so we calculate these upon the weight of the items. Multiple purchases will combine the weight of the items for cheaper shipping. The price will be confirmed at the checkout stage. 
 
Payment
PayPal Logo
We accept payment via PayPal, just click on the PayPal logo when confirming the order. This will take you to your PayPal log-in page where you simply sign in and follow the instructions to pay. After payment has been made you will receive a receipt of purchase (email) and you will be able to log into your account at any time to view transaction details.
 
stripe-logo.jpg 
In addition we also now accept payments via Stripe.
Stripe allows you to safely and securely pay for your order directly with your credit card.
Please note due to the clearance times of Stripe payments new customers may have to wait up to 7 days for payment clearance.
Returning customers will not have this delay.
 
UK buyers 
In addition to the above we can also accept Cheques and Postal Orders.
The name and address to send the payment to is:
 
Infideals Retro
45 Clemence Street
Lowestoft
Suffolk
NR32 2JL
 
Please note that payments by Cheque or Postal Order will be required to clear before order is dispatched.
Should you have any problems with payment then please let us know as soon as possible.
 
Overseas Payment
We ONLY accept PayPal & Stripe payments from overseas customers, please follow the above instructions.
Apologies but we DO NOT ACCEPT
  • Bank Transfers
  • Foreign Cheques
  • International Money Orders
Returns Policy
A full refund will be given to any item that is found to be in a faulty or unsatisfactory condition. Items must be returned, at buyers expense, within seven working days.
If you have any problems at any stage of your order, or any questions you need to ask then please contact us and we will get back to you as soon as we can.
 
Infideals Price Match Guarantee
1. Email or Facebook the link to the item you have found cheaper than the identical one sold at www.infidealsretro.com.
2. Will price match items from Retro/Video game selling online stores who have at least 100 items for sale, excluding Ebay & Amazon.
3. The item must be of similar condition & identical format 
4. You will receive the 5% off in the form of a discount code